A CCMS / PIM cannot be missing in your technical office
The technical office must manage a wealth of information, doing it through a PIM / CCMS eliminates the risk of error and drastically reduces the time required for this process.
You won’t be able to do without it anymore
The technical office produces a large amount of information every day. Keeping them organized and easily accessible to the rest of the world is often a time-consuming activity.
One of the first entities that uses this information is the technical documentation office for the production of classic manuals. Companies often produce incomplete manuals and, if not exactly wrong, sometimes ambiguous. The responsibility for the technical manuals lies with the technical department. If the technical office transmits inaccurate or ambiguous information, the technical documentation, in turn, will disclose it to the outside, perhaps with serious consequences.An example. If within the technical office, the same mechanical component is called by a technician in one way, by another with a different name, perhaps by the software developer with a still different name, who will create the document for technical assistance will choose one of these, and perhaps choose the incorrect or no longer current name.
Good. Adopting a PIM / CCMS system means that all the technicians involved in their work of invention, creation and refinement of the products, once the project is finished, collect the data in a structured and flexible repository, so that other bodies can use it , without any manual copy / paste or replication in generic Excel, Word, PowerPoint, etc. files.
EKR PIM, the technological basis of the EKR Orchestra® method, allows you to make your technical office much more efficient, immediately saving at least half of that time now spent organizing and distributing information.
What are you waiting for? Contact us for more information!