EKR means a margin of error of almost zero, in addition to saving time.
Compared to the past, the technical documentation today has a very different value.
Machinery is increasingly complex, not only do I have to learn to use it well, but if I don’t write the right phrase someone gets hurt or ends up in court.
We make highly personalized technical maintenance and usage documents translated into at least 8 languages, but we also get up to 20. We used InDesign with very powerful scripts to try to automate a piece of work.
With EKR we manage a single master from which to derive everything, even with different graphic templates, is a very flexible tool.
We have learned to produce better content to be able to catalog well, optimize and recover data.
Writing better is a great advantage: the information must never be ambiguous but always clearly understandable.
We are a technical base, in Docutec we “force” the program and put it to the test: EKR is an open system, potentially without limits. For us it is a tool that allows you to do practically anything you want.
It is certainly complex: an entry level user if not placed in the correct manner takes fear, if maybe he worked in Word then … I think it is difficult to propose: we must not be scared and be predisposed to change.
I can say that we were born together with EKR: ours is a very family approach!