EKR ORCHESTRA
The best Structured Shared Knowledge Management platform:
PIM, CCMS with Gen AI Portal, DMS and DAM all-in-one
to better exploit your valuable information
Find out how John made his business more efficient
Support your customers on their Customer Journey with the right solution and the best expertise
Your customers can get to know you through dozens of different information channels.
It improves their experience in their relationship with you.
It creates every possible touch point.
Enrich every meeting opportunity with the most appropriate information.
About us
EKR Orchestra means a margin of error that's almost zero and a significant time saving.
We produce customized technical documents for use and maintenance.
The number of language variants ranges from 8 to over 20.
The value of technical documentation has changed from the past
Machinery is always more complex, and a mistake can land you in court.
With EKR Orchestra, we produce better content for cataloging, optimizing, and retrieving data.
Our vocation is technical, and we have tried to push the program:
EKR is an open, flexible system, potentially without limits.
It allows us to do pretty much everything we want.
For a beginner, for a basic user accustomed to using only Word and Excel, it may seem complex
But if the user is open to change and personal growth, they can discover the great benefits it offers.
I assisted and coordinated the introduction of the EKR ORCHESTRA into Came Group from day one.
It's not always an easy task. It could have floundered at any moment... instead, we are making it work!In Came Group, EKR ORCHESTRA is an interdepartmental project.It brings out the organizational complexities of each different department.
The key benefits of the system?First benefit, the ability to have a single organized repository for all information.Second benefit, a method for clearly defining the names and surnames of those responsible for each piece of information.Third benefit, the guarantee of data updates:when data changes, it changes across all media.
In the initial phase, there was also a review of the data structures.EKR ORCHESTRA has eliminated the duplication of some categories and led to the redefinition of others.Appetite comes with eating!We took the opportunity to improve our information!
The phases of the EKR Orchestra project were as follows:Creation of marketing catalogsCreation of installation, use and maintenance manualsR&D certified product technical dataMarketing websiteSupplier portal for customs complianceSupplier portal for Reach + Rohs chemical complianceCreation of SCIP codes with the ECHA portal of the European community
We are leveraging the benefits of an effective Product Information Management to centrally manage all kinds of product information.
EKR ORCHESTRA removes ownership from the individual over certain business processes. It allows for real sharing, which is a great advantage.
Before EKR Orchestra, if the person responsible for a certain piece of information was not available in the company, others could not proceed with their work.It was necessary to wait for the data manager to return to work after illness or holidays because the necessary data was only in their hands.Now EKR ORCHESTRA, on the other hand, helps everyone to work for the company, not just for the individual in their role.
I recommend EKR ORCHESTRA as a solution for the single source of truthIt is ideal for those who want to organize the flow of information in the companyIt is a unique answer to best manage data responsibility among various company roles.
Before EKR, there was a lot of manual work to be done.
We had a database that exported the data, and then we worked with InDesign.
The work was really burdensome.
It had to be repeated manually for all the other languages.
The challenge was to be able to paginate a catalog of thousands of pages of products.
Many pages required the integration of specific content.
There was always the need to change the standard structure of the pages themselves.
No page was really the same as another.
EKR ORCHESTRA is made just for this.
We had to take advantage of all the features that were present at the time.
Furthermore, we had to ask for additional features that were implemented to achieve the goal.
The goal is really to completely eliminate the manual intervention, and we are very close to this result.
It was a complex project that required a lot of time and energy.
For example, initially, we were unable to manage the more complex and specific data sheets:
now it works systematically
we have really limited the final touch-ups
The same information also has to flow into the web, into our e-commerce portal.
With EKR ORCHESTRA we were able to automate a good part of the process, and this was the focus.
Even for translations, EKR ORCHESTRA is really convenient.
It also helps us to create content in an orderly fashion.
Before, we used to write more freely.
Now, however, we try to pursue a certain uniformity.
The system helps us to maintain great consistency:
we manage the sentences that are repeated for different products better
In general, we manage the choice of terminology better.
With EKR ORCHESTRA we produce similar, more standardized information to be able to reuse the translations quickly.
Everything that lasts over time must be done with EKR.
There used to be an office dedicated to documentation that worked with Word and InDesign.
It was updated manually
A lot of time was lost in continuous checks to verify the accuracy of the data.
EKR Orchestra gives you the possibility to modify a cross-sectional element for a myriad of products,
for us, it's a fundamental aspect.
An example?
In January, we had to review the manuals with the new Ecolabel indications.
It took us a month to decide what to do
Then, with EKR Orchestra, it only took us 2 hours to do it!
It is a very efficient system for managing continuous updates
In our sector, we must always keep up with various regulatory reissues.
The advantage is being able to record the inputs that emerge from the field experience on a daily basis,
Data must be updated every day, even without publishing a specific document.
Then when I receive a notification, I immediately modify the relevant data
In a couple of hours, I fix everything and then I can really forget about the data, which is safe in EKR Orchestra!
Another important point is the huge cost savings on translations.
before, everything was sent off in full for retranslation each time.
We have also increased the production of documents and information booklets:
with EKR Orchestra, we produce much more material than before to better introduce our product
I have been with the company for 30 years, I used to do a different job.
I committed myself and chose to learn EKR from the beginning to the end, and I still think I know it to 20% of its potential.
Generally, I can say that the basic mechanism is simple, but the applications are really numerous.
EKR ORCHESTRA AND ITS INTEGRATED MODULES
The advantages of a single platform with a single interlocutor
Product Information Management to manage product information. All the necessary material to communicate and market your products.
Web Portal is the place to access all aggregate information on the needs of each user. Every customer, every business area can thus find the information they need.
EKR ORCHESTRA®
EKR Orchestra is the integration of all modules. Often in companies there are different products for each of the needs, very difficult to integrate and align. Sometimes different modules are managed by different partners, and communication between them is not always easy. In EKR all modules are sung on the same symphony, with a single conductor!
Digital Asset Management, a system that stores, shares and organizes digital assets in a DataBase, helping your business to consolidate branding material.
Component Content Management System, a detailed content management system for greater consistency across all your documents.
Product Experience Management, an evolving solution that accompanies the customer in researching and purchasing your products through personalized and engaging experiences.
Document Management System, allows you to manage unstructured documents in an "organized" way (PDF files, Word documents, PPT, Excel and much more).
A PDM serves to centrally manage project and process data in engineering, facilitating their organization, review, management and sharing.
Learning Management System, often completely disconnected from corporate knowledge, can now be integrated with managed content in KB.
EKR ORCHESTRA®
EKR Orchestra is the integration of all modules. Often in companies there are different products for each of the needs, very difficult to integrate and align. Sometimes different modules are managed by different partners, and communication between them is not always easy. In EKR all modules are sung on the same symphony, with a single conductor!
Product Information Management to manage product information. All the necessary material to communicate and market your products.
Web Portal is the place to access all aggregate information on the needs of each user. Every customer, every business area can thus find the information they need.
Digital Asset Management, a system that stores, shares and organizes digital assets in a DataBase, helping your business to consolidate branding material.
Component Content Management System, a detailed content management system for greater consistency across all your documents.
Product Experience Management, an evolving solution that accompanies the customer in researching and purchasing your products through personalized and engaging experiences.
Document Management System, allows you to manage unstructured documents in an "organized" way (PDF files, Word documents, PPT, Excel and much more).
A PDM serves to centrally manage project and process data in engineering, facilitating their organization, review, management and sharing.
Learning Management System, often completely disconnected from corporate knowledge, can now be integrated with managed content in KB.