Arol and FT System, leading companies in the production of capping machines, capping machines and control systems.
Companies active not only in the wine sector but also in the water, beer, fruit juices and other beverages sector, as well as in the chemical, pharmaceutical and personal care products sectors.
EKR-PIM in Arol: not just manuals
Arol had been producing manuals for years using a partially structured, very rigid environment that did not fully respond to the company’s publishing needs.
The company was using QuickSilver which was no longer state of the art and compatible with the XML format.
The previous system required the company to involve a small number of possible partners for translations.
On the part of the owners, there was a strong need to integrate all the knowledge of the product within a dynamic and extensible platform that went from the world of manuals to the world of marketing.
The first requirement was to create highly customized manuals for machines and manage the technical data sheets.
Each machine produced had a specific configuration and was the aggregate of many components and accessories, each of which characterized by a specific set of information.
Translation management had to be flexible and efficient.
The working method had to involve many people in the company with different roles, ranging from those who configured the machine, to those who did the description part up to those who managed the publication.